Our Team is maintaining and developing complex and integrated application landscape with central data warehouse and a BI solution on top which serves Deloitte in 18 countries around Central Europe. Does it sound interesting?
What will be your role
Perform daily administration of the ServiceNow environment and associated applications
Develop and configure existing and new features according to given requirements
Provide expertise and technical support to everyday users and IT fulfillers
Optimize and automate existing processes
Analyse client requirements and assist with their delivery in the context of platform capabilities and team capacity
Create and maintain documentation such as design specifications, process diagrams and instructional documents for the ServiceNow environment and applications
Drive the continuous improvement of service based on end-user feedback
What are we expecting
Engineer's or bachelor's Degree in Information Technology or Computer Science or completed post-graduate studies in these areas
Experience with development of JavaScript applications, HTML/CSS (2 year+)
Knowledge of ServiceNow architecture, development and delivery processes
Knowledge of Network and Systems Administration fundamental concepts (CCNA or MCSA level)
Fluent English
Knowledge of ITIL Foundation concepts
Ability to read and understand documentation
Strong verbal and written communication skills
Ability to work with project managers to ensure project deliverables are met
Nice to have: ITIL Foundation Certification, ServiceNow Certified System Administrator, Agile Management and AngularJS
HTML
Bachelor degree
English language
What we can offer you
Opportunity to develop and broaden technical skills
Work in a dynamic, international business services environment
Work in one of the world's largest consulting firms
Real opportunities for growth and promotion – clear and individual career paths
Excellent training opportunities
Joining our team means you have the imagination and the know-how to bring true creativity to your role